When Network Downtime is not an Option... Prometheus!
 

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Pro Watch: Our Eyes on Your Network

Pro Watch® is a network operation center that monitors and manages your IT and security infrastructure 24x7. The Pro Watch service is designed specifically for IT service and support and plays an integral role in effective IT management.  The result: IT Management you need, when you need it.

  

Pro Watch Key Features

Web-based dashboard

The Pro Watch Web-based console includes multiple views for each stakeholder.

My View

Pro Watch My View provides budget holders with network status and insight at a glance to show improvements and value Real-time Monitoring.

Notifications

This flexible and easy-to-use rules-based notification system will automatically send alerts via email, pager or short message service (SMS) if critical events occur, allowing you to react quickly to problems.

Reporting

Generate availability, performance, capacity and trend reports to support service level objectives. Run reports at any time or schedule them for automated delivery.

Real-time monitoring

The distributed data collection system collects and monitors the critical health metrics of your network.

Proactive Notifications

Pro Watch notifies your technicians via email, pager or SMS when critical events occur, allowing you to react quickly to any alert.

Executive Summary Reporting

The reporting system provides availability, capacity and trend reports, along with a monthly executive summary report to support Service Level Objectives.

Information Security

The Pro Guard Managed Security Service can be added to provide monitoring of security infrastructure to protect against threats.